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Soundpoint IP 335 failed to get boot

towserthewolf
Occasional Advisor

Re: Soundpoint IP 335 failed to get boot

ok the phone got into this state after the file system was formatted and I do have the serial number 

Message 11 of 13
SteffenBaierUK
Polycom Employee & Community Manager

Re: Soundpoint IP 335 failed to get boot

Hello @towserthewolf 

 

  • why did you decide to format the file system? What caused you to do this?
  • will you share the serial with us?

Best regards

 

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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Message 12 of 13
towserthewolf
Occasional Advisor

Re: Soundpoint IP 335 failed to get boot

I pressed format file system instead of restoring factory settings and yes I do have the serial number if you do need it

Message 13 of 13