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Soundpoint IP 335 shared line

RECHASON
Occasional Visitor

Soundpoint IP 335 shared line

I am trying to add a shared line to an IP 335 phone.  The phone is connected to an NEC SV8100 PBX.  The 2nd line is assigned to an NEC 12 button IP Phone.  If I assign the numbwer to the 335 then it takes over and line 1 does not work. I am not sure if I have a Polycom or NEC issue. 

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SteffenBaierUK
Polycom Employee & Community Manager

Re: Soundpoint IP 335 shared line

Hello RECHASON,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?

Resolution: Please check => here <=

 

The above leads to an overview of interoperability partners. It does list the UNIVERGE SV8100/ SV8300/ SV8500, Sphericall & ASPIRE-X.

 

Is the line setup on the Phone end as a shared line?

 

In addition it is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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