I'm trying to find a way to make a softkey as a speeddial ( this part i was able to) but since i have multiple lines on the phone ( multiple accounts) i want to direct the softkey to one of these account only. I've tried many things without any luck.
Is there a way to do this ?
softkey1 ( speed dial : login to line 2)
line 1 ( usual internal line)
line 2 (Call Center line)
welcome to the Polycom Community.
I had actually looked into this myself as I never have tried this and a working solutions is as follows:
Above selects Line2 and then uses Speed Dial 1 and starts a new call.
A Speed Dial Number using the Speed Dial Index 1 needs to be in the local directory for this to work.
You obviously need to enable this softkey and enable EFK so please check this FAQ post:
Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?
Resolution: Please check => here <=
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