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Soundpoint IP and vvx500 phones on avaya


Soundpoint IP and vvx500 phones on avaya

Good afternoon.


Here are a few questions that we need answered:


  1. When using the Soundpoint IP handsets (and conference phones) on the Avaya platform, will the full Avaya features be available on the handset? Or only limited features? If so, what features would there be?
  2. The SSIP products are DevConnect certified, do you still need to purchase a third party license to enable the handsets to work on the Avaya platform
  3. Does the Polycom handsets allow for dual registration ie can they be registered for dual sessions (on two PBX’s)
  4. Are there plans for the VVX range to be DevConnect certified


Message 1 of 2
Polycom Employee & Community Manager

Re: Soundpoint IP and vvx500 phones on avaya

Hello Ruben,

The interoperability testing within the DevConnect certification is usually initiated by the Partner as they are testing our IP phones to enhance their portfolio.


In the SSIP example for Avaya this was done by Avaya working with the Polycom Sales / Product management team.


Any feature codes would have to be implemented via SIP codes (star or hash codes) and could be replicated via Enhanced Feature Keys but again only Avaya will be able to answer this question.


Polycom Handset's, depending on the SIP / UCS version, can always utilize their available lines for separate server registration (only current exclusion is LYNC + SIP).


I would  suggest you work with Avaya / Your Polycom reseller and a Polycom Sales Engineer.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2