Plantronics + Polycom. Now together as Poly Logo

Soundpoint IP550 message light

Occasional Visitor

Soundpoint IP550 message light

I have a phone with the message light continually blinking.  I have reset the phone and there are no VM, email or fax messages.  Any suggestions on how to reset this light?

Message 1 of 2
Polycom Employee & Community Manager

Re: Soundpoint IP550 message light

Hello debspt57,

welcome to the Polycom Community.

Are you sure you are not subscribing to this via your SIP server or receiving a SIP notify?


If no a simple perl script could be used to reset the message counter. I suggest checking for something like this via a search engine.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2