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Soundpoint Line Key Configuration Question


Soundpoint Line Key Configuration Question



By default the line keys display in the following order:


1. Line Appearances

2. Busy Lamp Appearances

3. Contact Directory Entries


Does anyone know if we can move the Contact Directory entries to display before the BLF contacts?  Software version we are running is 3.1.7




Matt Kessler


Message 1 of 2
Polycom Employee & Community Manager

Re: Soundpoint Line Key Configuration Question

Hello Matt,

Only version UCS 4.0.0 introduced a possibility to move keys. This and the limitations is described in the community FAQ and the matching Administrator guide.

Best regards

Steffen Baier
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2