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Soundstation 5000 login error -SPIP login requested?

LizzyB
Occasional Visitor

Soundstation 5000 login error -SPIP login requested?

I am using Firefox.  Phone has been configured and working for some time.  When I try to navigate to the web page via the IP address instead of the usual login I recieve the following login request.    

 

A username and password are being requested by http://10.1.124.78. The site says: "SPIP Configuration"

 

Anyone know a way around this.  I vaguely remember needing to add something after the ip address to get around this.

Thanks

Liz

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Soundstation 5000 login error -SPIP login requested?

Hello Liz,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: What is the Standard Username and Password for a Polycom Phone?

Resolution: Please check => here <=

 

Have you tried adding the "normal" credentials and/or tried another Browser?

 

I am unsure what your actual problem is as the web interface of the phone does require a Username / Password to access.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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