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HP Recommended

Dear Community,

 

We have a soundstation duo phone - since last week it shows the error message "application not present". 

I cant enter the menu to reset it to factory. I also tried to enter the setup menu with the password "456" but it is incorrect.

I have attached all the steps.

 

can somebody help me?

 

Thanks!

1 REPLY 1
HP Recommended

Hi @AndreasM,

 

have a look at the FAQs:

Sep 27, 2012 QuestionI get the message “Error application not present / Application not Found” on my phones screen

Resolution: Please check => here <= or => here <= and ensure you are not using a TFTP server

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