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Soundstation IP 5000 Speed-Dial limit

SOLVED
SanjaESC
Occasional Visitor

Soundstation IP 5000 Speed-Dial limit

Hello everyone,

 

I´am trying to import my contacts via a MAC.xml but since the limit of the Speed-Dial for the SPIP 5000 is 99, it only inserts the first 99 contacts. Now i have 500 contacts to insert. So my question is, if there is a workaround for my problem. I tried deleting the <sd></sd> line or let it empty but it doesn´t seem to work.

 

<item>
    <ln>Test</ln>
    <fn>Test</fn>
    <ct>01234</ct>
    <rt>3</rt>
    <dc/>
    <ad>0</ad>
    <ar>0</ar>
    <bw>0</bw>
    <bb>0</bb>
</item>

Best Regards

 

Alex

 

 

 

 

Message 1 of 2
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Soundstation IP 5000 Speed-Dial limit

Hello Alex,

welcome to the Polycom Community.

As stated in the admin guide 99 contacts is the maximum for these phones.

 

You should consider using an LDAP server instead.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Soundstation IP 5000 Speed-Dial limit

Hello Alex,

welcome to the Polycom Community.

As stated in the admin guide 99 contacts is the maximum for these phones.

 

You should consider using an LDAP server instead.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2