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Soundstation IP 5000 randomly beeps

Occasional Visitor

Soundstation IP 5000 randomly beeps

Our Soundstation IP 5000 randomly beeps when not in use.  Four times.  We are not sure why.  Does anyone know?  



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Polycom Employee & Community Manager

Re: Soundstation IP 5000 randomly beeps

Hello EmBee,

welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced may already be addressed in a newer release.

Please also include if you are using a SIP server or a LYNC server

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here


This may simply be a Voice Mail message left on the account for this phone.


You could simply clear the mailbox if that is the case or check here:


Sep 24, 2012 Question: How can I disable the message waiting tone?

Resolution: Please check => here <=


The above explains how to disable the reminder tone.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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