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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Soundstation IP 6000: Cldnt Connect to boot server using exi...
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01-27-2014 08:44 AM
Two of my phones keep showing -
Could not connect to boot server using existing configuration, error loading <ethernet address>.cfg
- on the screen anytime they try to boot and then keep rebooting.
I have rebooted the phones myself several times, even checking the network configurations, setting and resetting but to no avail.
Please what do you suggest?
Solved! Go to Solution.
Accepted Solutions
01-27-2014 08:49 AM
Hello,
I will close this post as you have already started multiple other post's => here <=
Please check the above and before posting any new topics ensure you exhausted the community search and checked against the community FAQ.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
01-27-2014 08:49 AM
Hello,
I will close this post as you have already started multiple other post's => here <=
Please check the above and before posting any new topics ensure you exhausted the community search and checked against the community FAQ.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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