I am having difficulty in getting a Soundstation IP 6000 to register with Cisco Call Manager 9.1
I am getting the following on the phone
000059.869|sip |*|03|Fast Boot Measurement Point: Ready for Call, uptime: 59.869 sec.
000059.871|app1 |*|03|Ctx  Registered [false]
000059.874|app1 |5|03|Corporate directory instance does not exists.
000059.896|sip |4|03|Registration failed User: 76575, Error Code:500 Internal Server Error
000059.902|copy |4|03|Configuration of URL failed
I've never had a 500 error when registering a SIP phone before?
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The community's VoIP FAQ contains this post here:
Jul 17, 2014 Question:Can I deploy Polycom® SoundStation® IP Conference Phones with Cisco® Unified Communications Manager (CUCM)?
Resolution: Please check => here <=
Did you follow the above ?
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Polycom Global Services
Yes I did follow the guide, the issue seems have to resoved itself after a reboot of the phone.