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Soundstation IP 6000 cannot receive calls

Occasional Visitor

Soundstation IP 6000 cannot receive calls

Hi,

I use a Polycom SoundStation IP 6000 with a configured SIP-server. My problem is I can call other phones but cannot receive calls with it. The Soundstation rings short time and displayes 1 more missed calls. The phone status is "Registered line" so it have to call.

Please help!!

Thx

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Frequent Advisor

Re: Soundstation IP 6000 cannot receive calls

My first guess is that the timeout on your phone system's dialplan is set to 1 second for this extension.  In most cases, an issue like this is not actually an issue with the phone itself.  I would be takeing a good look at that phone system.  

 

 

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