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Soundstation IP 6000 not connecting to the Network

Occasional Visitor

Soundstation IP 6000 not connecting to the Network

I've a Soundstation IP 6000 which won't  detect the network.

 

I've tried configuring the unit with both a static IP and DHCP but no joy.

 

Not sure where to look next - any ideas?

Message 1 of 3
2 REPLIES 2
Occasional Visitor

Re: Soundstation IP 6000 not connecting to the Network

Ok - I've now set the unit to boot in standalone mode as we do not have a boot server following Polycom 'Quick tip 44011' however the phone keeps rebooting displaying 'reboot initiated' - why would this be???

Message 2 of 3
Polycom Employee

Re: Soundstation IP 6000 not connecting to the Network

Wincy,

 

The Soundstation IP 6000 is one of our VOIP products, as such, I have moved your post to the appropriate forum to get support. The Network Infrastructure Management forum is intended to provide support for the Polycom CMA, DMA, ReadiManager and Path Navigator product lines.

 

Hopefully you can find the answer here.

Message 3 of 3