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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-17-2020 07:06 AM

HP Recommended

Good evening! 

I've recently purchased a Soundstation IP 6000 for my company and I'm having a bit of trouble setting it up.

I've made sure to plug in the correct cable in the proper outlet, I've double checked the Ethernet and the power plug (and have tried several cables and outlets) but this device won't power on at all. 

I've provided some images taken with my phone camera over how I did the setup. Every part which was used came straight out of the box. Is there anything I'm missing here or is this unit just faulty? Any help would be much appreciated! 

1 REPLY 1

‎03-17-2020 09:51 AM

HP Recommended

Hello @VladMir ,

 

Welcome to the Poly Community.


Where does the red cable plugged into the socket with the Conference Phone Icon go to? It should be plugged into the phone.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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