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Soundstation IP 7000 - Application is not present

Ricardo Marronato Simões
Occasional Visitor
‎08-22-2014 02:39 PM
‎08-22-2014 02:39 PM

Soundstation IP 7000 - Application is not present

I have the Ip 7000 and says that the application is not present.
The version of Boot is 4.3.1.0887.

You need to send that file?
How do I send via TFTP?

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SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎08-23-2014 02:29 AM
‎08-23-2014 02:29 AM

Re: Soundstation IP 7000 - Application is not present

Hello Ricardo,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Sep 27, 2012 Question: I get the error Message “application not present / found” on my phones screen

Resolution: Please check => here <=

 

and

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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Mohd ershad
Occasional Visitor
‎10-02-2016 05:54 AM
‎10-02-2016 05:54 AM

Re: Soundstation IP 7000 - Application is not present

Hi

 

 

Applocation is not present error  it comes  soundsation IP 7000, so what i can do

 

Please if you know explain the above error how to solve this issue

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SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎10-02-2016 01:47 PM
‎10-02-2016 01:47 PM

Re: Soundstation IP 7000 - Application is not present

@SteffenBaierUK wrote:


The community's VoIP FAQ contains this post here:

 

Sep 27, 2012 Question: I get the error Message “application not present / found” on my phones screen

Resolution: Please check => here <=

 

Best Regards

Steffen Baier

Polycom Global Services

 

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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