Soundstation IP 7000 - Application is not present

[Ricardo Marronato Simões]

I have the Ip 7000 and says that the application is not present.
The version of Boot is 4.3.1.0887.

You need to send that file?
How do I send via TFTP?

[SteffenBaierUK]

Hello Ricardo,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Sep 27, 2012 Question: I get the error Message “application not present / found” on my phones screen

Resolution: Please check => here <=

and

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[Mohd ershad]

Hi

Applocation is not present error  it comes  soundsation IP 7000, so what i can do

Please if you know explain the above error how to solve this issue

[SteffenBaierUK]

---

@SteffenBaierUK wrote:

The community's VoIP FAQ contains this post here:

Sep 27, 2012 Question: I get the error Message “application not present / found” on my phones screen

Resolution: Please check => here <=

Best Regards

Steffen Baier

Polycom Global Services

---