Solved: Soundstructure C16 - can I connect a SIP phone to ...

bembuido0609 · ‎10-13-2016

Hello All,

We have this soundstructure C16 polycom in the office. Our PBX vendor does not support it on our network and so I'm stuck with the problem on how I could get it functional. However, the PBX vendor suggested that since they can only support a "limited" plethora of Polycom/Siemens devices, they can configure a SIP phone for me and have this connected to the soundstructure C16 so it could be connected to the network. Not sure if this makes sense? Can somebody please help me?

Thanks,

Bernie

SteffenBaierUK · ‎10-14-2016

Hello Bernie,

Yes you can use this and then simply purchase => this <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

SteffenBaierUK · ‎10-14-2016

Hello Bernie,

welcome to the Polycom Community.

Does this SoundStructure have an analog or a SIP card within?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

bembuido0609 · ‎10-14-2016

Hello Steffen,

Thank you so much for your response. I believe it has a card interface inserted in it. Attached is the picture. Is this the SIP card you are referring to?

Best regards,

Bernie

SteffenBaierUK · ‎10-14-2016

Hello Bernie

looks like an analog line going in there.

It should support an analog line as long as your PABX supports an analog line.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

bembuido0609 · ‎10-14-2016

Thanks Steffan. What does it take for me to be able to use a SIP phone rather than an analog line. I have calculated some things that needs to be carried out when I do the "analog line solution" route and it involves too many steps for me. On the other hand, if i can use a SIP phone rather than an analog line, all i need to do is setup a network drop...

If I use this kind of SIP phone (picture attached), will this work?

SteffenBaierUK · ‎10-14-2016

Hello Bernie,

Yes you can use this and then simply purchase => this <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

bembuido0609 · ‎10-14-2016

You rock! Thanks Steffan. I will try this!

Soundstructure C16 - can I connect a SIP phone to it?

Soundstructure C16 - can I connect a SIP phone to it?

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Re: Soundstructure C16 - can I connect a SIP phone to it?

Re: Soundstructure C16 - can I connect a SIP phone to it?

Re: Soundstructure C16 - can I connect a SIP phone to it?

Re: Soundstructure C16 - can I connect a SIP phone to it?

Re: Soundstructure C16 - can I connect a SIP phone to it?

Re: Soundstructure C16 - can I connect a SIP phone to it?