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Starfield CA trusted

ABTTech
Occasional Contributor

Starfield CA trusted

Is there a process or document that shows how to get a starfield CA and how to deploy it? 

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Starfield CA trusted

Hello ABTTech,

 

Did you ever solve your issue => here <= ?


For your new question you need a root CA certificate and need to add this via the:

 

<test device.set="1" device.sec.TLS.customCaCert2.set="1"
                device.sec.TLS.customCaCert2="-----BEGIN CERTIFICATE-----
PEM Cerificate here
-----END CERTIFICATE-----"


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
ABTTech
Occasional Contributor

Re: Starfield CA trusted

Where do I find these certficates? My system vendor says I get them from polycom...

 

Also where on the phone do you input the cert?

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Starfield CA trusted

Hello ABTTech,


All the certificates built into the Polycom software are documented in the Admin Guide and in addition can be found => here >=


In order to import a certificate that you can get from Starfield please check this:

 

Mar 08, 2013 Question: Where can I download configuration files from or create these myself?

Resolution: Please check => here <=

 

and

 

Oct 7, 2011 Question: Do I always need a Provisioning Server or can I configure a Phone via the Web Interface or via the Phone Gui?
Resolution: Please check => here <=

 

If you require further support please wait for other community members to respond or open a ticket.


In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.

If this is some sort of an Internet discounter please post your phone's MAC address so I can look up who would be able to support you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4