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Strange noise from Polycom Trio 8800

Occasional Visitor

Strange noise from Polycom Trio 8800

Hello. We have recently purchased 8 or so of these devices and had a strange intermittent issue on at least 4 of them now.

Intermittently, when attempting an outbound call, the device will make a strange beep noise which cannot be stopped unless the device is rebooted.

I believe we’re running firmware 5.71.4145
Any help would be HUGELY appreciated!
Message 1 of 3
Occasional Visitor

Re: Strange noise from Polycom Trio 8800

Worth pointing out we’re just using this as a conventional voip phone. No integration with anything!
Message 2 of 3
Polycom Employee & Community Manager

Re: Strange noise from Polycom Trio 8800


Please install a currently supported software version like 5.9.0

Replied via a mobile device

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Message 3 of 3