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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎06-24-2015 03:54 AM

HP Recommended

We have a few SoundPoint IP 331.

 

 

I sip server is being spammed by registrations from the directory on the phone. 

 

How can I stop this?

5 REPLIES 5

‎06-24-2015 04:02 AM

HP Recommended

To: sip:*118282204@example.com;tag=143513370123364.

SIP/2.0 404 Not found.

 

*118282204 is one of the speed dials.

 

The phone itself is registered and working but we have these 9 phones spamming our server accounts for over 1/3 of total traffic.

 

We have thousands of extensions

 

 

Was this reply helpful? Yes No

‎06-24-2015 04:34 AM

HP Recommended

Hello Nick CTEL,

welcome to the Polycom Community.

It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

In addition to the above are these speed dials setup as buddy watch ?

 

Double check the MAC-Directory.xml file on your Provisioning server.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎06-24-2015 07:49 AM

HP Recommended

Thanks for the reply.

 

UC Software Version 4.1.0.84959 BootROM Software Version 4.4.0.0080

 

We turned off buddy watch on most of the directory contacts but have not seen a decrease in traffic.

 

I turned off presense from the web interface as well. 

 

 

Was this reply helpful? Yes No

‎06-24-2015 07:50 AM

HP Recommended

Also we don't provision directory to the phones, the contacts we added to the directory manually

Was this reply helpful? Yes No

‎06-24-2015 08:59 AM

HP Recommended

Hello Nick CTEL,

 

I can only assume, as you have not provided this detail yet, that you are using a SIP server rather than a LYNC server.

 

If the above is true please use a SIP Software for your phone. UC Software 4.1.0 and 4.1.1 for the SPIP / SSIP range is LYNC only.

 

UC Software 4.0.x like the latest 4.0.9 is for SIP servers.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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