Plantronics + Polycom. Now together as Poly Logo

The VVX 201 phones needs to check for the updates in FTP server automatically.


The VVX 201 phones needs to check for the updates in FTP server automatically.



I need help on updating firmware on the deployed VVX phones automatically.


As per the current setup the VVX phones are provisioned through a FTP server. And any new Firmware or config files are updated in FTP server, the VVX phone needs to be manually rebooted to have these changes.


Since there is a huge number of phones deployed and doing it manually will take more time, we are looking for a solution, where the phone will looks for the updates in FTP server on a periodic time interval.


Please provide the config file parameters to enable this feature. 


Device : Polycom VVX 201 and 301

UC Version: UC 5.5.1

Message 1 of 2
Polycom Employee & Community Manager

Re: The VVX 201 phones needs to check for the updates in FTP server automatically.

Hello Adarsh P S,


A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution".


If they are in this state nobody finding them via a community search will know an answer or advice was useful and has helped you.


Could you therefore kindly go over them and mark or answer as appropriate?


In addition in some of them we asked you to open a Service Ticket so please post that reference as well.


For your new question the community's VoIP FAQ contains this post here:

The community's VoIP FAQ contains this post here:

Nov 24, 2014 Question:How can the Phone automatically check / poll for configuration changes or new software versions?

Resolution: Please check => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2