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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi

Since we are moving to teams we needed to upgrade to a newer release for the Trio 8500s. 

When upgrading to 5.9.3.7982 exchange will no longer auto discover.

I have also tried to change the Settings > Applications to use a static address. 

image

 

Still this does not work. We have also checked both the room account in office 365 and we have checked the the skype for business has not been changed. 

We have also tried the same password for both accounts. We have tested both accounts and know that we are able to log into both

 

(Btw, we are using exchange.showSeparateAuth="1" and we have tried without this turned on)

 

I have attached the log from the Trio. Is there a known issue with this?

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Managed to fix the issue by trying to sign is with web signing first. then going back to the user credentials

View solution in original post

3 REPLIES 3
HP Recommended

seems like the picture did not work. 

 

 

 

HP Recommended

Managed to fix the issue by trying to sign is with web signing first. then going back to the user credentials

HP Recommended

Hello @MariusW 

 

from 

 Why does the selected Picture / Avatar chosen not show up for my Login ID?

 

Best Regards

 

Steffen Baier

 

 

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