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Trio 8800 - Export contact list

Occasional Contributor

Trio 8800 - Export contact list

Is there a way to export locally saved contacts on from a Trio 8800 to another Trio 8800


Phone Information Phone Model Trio 8800 Part Number 3111-65290-001 Rev:A UC Software Version Updater Signature Release System Name Extension

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Polycom Employee & Community Manager

Re: Trio 8800 - Export contact list

Hello @DLPKateJ,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jan 6, 2012 Question: How can I create a local directory or what is the 000000000000-directory.xml used for?

Resolution: Please check => here <=


The above explains how our phones use the above file to backup to a server. Using the same structure and renaming this file into either the individual_mac-directory.xml or into 000000000000-directory.xml will share this with all the Trio's.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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