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Trio 8800 Setting up SIP & Skype FB account

SOLVED
Occasional Contributor

Trio 8800 Setting up SIP & Skype FB account

 

is there any way i can setup SIP account as primary and switch to skype loging  when needed?

 

basically i need both SIP and skype running together so that can switch depending on needs. 

Message 1 of 8
7 REPLIES
Polycom Employee & Community Manager

Re: Trio 8800 Setting up SIP & Skype FB account

Hello Randhir,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jan 25, 2016 Question:How many Lines can I register using Polycom phones with Lync Server / Skype for Business server ?

Resolution: You can register only one line when Lync is set as the base profile on the phone.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 8
raw
Occasional Visitor

Re: Trio 8800 Setting up SIP & Skype FB account

Hi Randhir,

 

Did you manage to get this to work on your trio 8800? I've just purchased one and trying to add an extra line so i can simultaneously get SIP and SFB as i don't an E5 plan.

 

Thanks in adavnce, Ross

Message 3 of 8
Polycom Employee & Community Manager

Re: Trio 8800 Setting up SIP & Skype FB account

Hello Ross,

welcome to the Polycom Community.

This is not possible at present and is neither advertised or anything else.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 4 of 8
Occasional Advisor

Re: Trio 8800 Setting up SIP & Skype FB account

I was looking for this same scenario from my VVX 410. I have a SIP account and a Skype for Business (Office 365 Enterprise E3 plan). Where do we send product feedback for future consideration?

---
VVX 410 (standalone, no provisioning server) on voip.ms and WxC
Message 5 of 8
Highlighted
Polycom Employee & Community Manager

Re: Trio 8800 Setting up SIP & Skype FB account

Hello ColinBowern

 

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jan 25, 2016 Question:How many Lines can I register using Polycom phones with Lync Server / Skype for Business server ?

Resolution: You can register only one line when Lync is set as the base profile on the phone. The RealPresence Trio has an experimental Feature => here <=


As you can see by the above this is not possible on a VVX and I am unable to discuss roadmap in this public forum.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 6 of 8
Occasional Visitor

Re: Trio 8800 Setting up SIP & Skype FB account

I was informed by one of the Polycom representative from Singapore that this should now be possible using certain Firmware.

 

Could someone from Polycom confirm that this endeed now possible to simultenously configure both SIP and Skype FB account.

 

Thanks,

Message 7 of 8
Polycom Employee & Community Manager

Re: Trio 8800 Setting up SIP & Skype FB account

Hello Randz,

welcome to the Polycom Community.

Please read my original reply:

 

  • The RealPresence Trio has an experimental Feature => here <=

The above post explains everything and using a currently supported software version like UC Software 5.4.5 allows the feature.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 8 of 8