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Trio 8800 - Upload custom background on 5.4.5AG

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Occasional Advisor

Trio 8800 - Upload custom background on 5.4.5AG

Hello,

 

 

I was wondering if it is possible to change the bacground on the Trio device with the new software release. I was only able to find information to change the bacground for the Visual+ with parameter mr.bg.url.

 

I would like to upload custom logo to the Trio.

 

Please advise if anyone got this to work somehow. 

 

Thank you

 

Cris

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Polycom Employee & Community Manager

Re: Trio 8800 - Upload custom background on 5.4.5AG

Hello Chris,

welcome to the Polycom Community.

No this is not possible at present.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: Trio 8800 - Upload custom background on 5.4.5AG

Hello Chris,

welcome to the Polycom Community.

No this is not possible at present.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2