Plantronics + Polycom. Now together as Poly Logo

Trio 8800- Upload custom background on 5.7.1 Rev AC

Aldair
Occasional Visitor

Trio 8800- Upload custom background on 5.7.1 Rev AC

Hello,

 

 

I was wondering if it is possible to change the background on the Trio device with the new software release. I was only able to find information to change the background for the Visual+ with parameter mr.bg.url.

 

I would like to upload custom logo to the Trio.

 

Please advise if anyone got this to work somehow. 

 

Thank you,

 

Aldair

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio 8800- Upload custom background on 5.7.1 Rev AC

Hello @Aldair,

 

welcome to the Polycom Community.

 

No this is not possible.If you believe this would be an important feature please check here:

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Aldair
Occasional Visitor

Re: Trio 8800- Upload custom background on 5.7.1 Rev AC

Hi Steffen,

 

Thanks for the quick response. It is possible to do it in release 5.5.3AA, because the client wants to have the EagleEye camera and also wants to be able to customize the background image.

 

Thanks in advance,


Aldair

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio 8800- Upload custom background on 5.7.1 Rev AC

Hello @Aldair,

 

as already explained the client needs to raise this as a feature request.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4