Hi
I have a Trio 8800 software version 5.44 and we purchased a Visual last week installed it but it's not detecting the Logitech C920 camera.
Solved! Go to Solution.
Hello Aria,
welcome to the Polycom Community.
The answer to this is pretty simple. The Visual+ only supports the Logitech C930 camera and nothing else.
A C920 is not compatible
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Hello Aria,
welcome to the Polycom Community.
The answer to this is pretty simple. The Visual+ only supports the Logitech C930 camera and nothing else.
A C920 is not compatible
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services