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- Re: Trio 8800/VisualPro - How to disabled the internal mic?
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01-23-2020 08:41 AM
Hi everyone!
I'm Julian, beginner here, so please don't be cruel 🙂 !
Well I have a Trio 8800 installed paired with a VisualPro.
I need to know the good attribute to disabled the internal mic to replace it by an another mic connected as a LineIn on the Visual Pro.
It really can help me, please do not hesitate.
Thanks in advance guys!
Trio : Ver.5.9.2
VisualPro : Ver.6.1.10
RPRM : Ver.10.1.0.23
Solved! Go to Solution.
Accepted Solutions
01-23-2020 08:50 AM
Hello @jkarnaf ,
Welcome to the Poly Community.
Check >here<
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
01-23-2020 08:50 AM
Hello @jkarnaf ,
Welcome to the Poly Community.
Check >here<
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
03-02-2020 06:32 AM
I wanted to thank you again.
The configuration you gave me was the good one - I guess.
We had a external system for IN/OUT Audio.
The Trio mics are stil On and we decided to keep it like this instead of configure it.
Sound OUT is routed on the external speakers but Sound IN still on the internal mic.
Sorry to say.
But good solution.
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