• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎01-23-2020 08:41 AM

HP Recommended

Hi everyone!

I'm Julian, beginner here, so please don't be cruel 🙂 !

Well I have a Trio 8800 installed paired with a VisualPro.

I need to know the good attribute to disabled the internal mic to replace it by an another mic connected as a LineIn on the Visual Pro.

 

It really can help me, please do not hesitate.

Thanks in advance guys!

 

Trio : Ver.5.9.2

VisualPro : Ver.6.1.10

RPRM : Ver.10.1.0.23

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-23-2020 08:50 AM

HP Recommended

Hello @jkarnaf ,

 

Welcome to the Poly Community.

Check >here<


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎01-23-2020 08:50 AM

HP Recommended

Hello @jkarnaf ,

 

Welcome to the Poly Community.

Check >here<


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎03-02-2020 06:32 AM

HP Recommended

I wanted to thank you again.

The configuration you gave me was the good one - I guess.

 

We had a external system for IN/OUT Audio.

The Trio mics are stil On and we decided to keep it like this instead of configure it.

Sound OUT is routed on the external speakers but Sound IN still on the internal mic.

 

Sorry to say.

But good solution.

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.