Plantronics + Polycom. Now together as Poly Logo

Trio 8800 phone to busy!

Occasional Visitor

Trio 8800 phone to busy!

Hi guys,


I would like to ask your help on a problem i have with the trio 8800 phone. At the moment i run it with a software version. I'm trying to upload a cfg file so ill be able to register multipile lines on it. Problem is whenever I try it says "Phone is busy. Please try after sometime". Its been a whole night since, i tried restarting and rebooting multipile times, and nothing works.

Unfortunately, this error doesnt even generate a log event so I have near to nothing to work with.

Any ideas?


Thank you!

Message 1 of 2
Polycom Employee & Community Manager

Re: Trio 8800 phone to busy!

Hello @Niko64,

welcome to the Polycom Community.

A very good strating point would be to post the configuration you are trying to import.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2