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Trio 8800 with Visual Pro: Show all events from the whole day on the touchscreen calendar

SOLVED
dgs8535
Advisor

Trio 8800 with Visual Pro: Show all events from the whole day on the touchscreen calendar

Hello,

 

I would like for my conference room users to be able to see and join any meeting from the day from the calendar menu.

 

I have attempted to upload a cfg file with the exchange.meeting.showOnlyCurrentOrNext="0". After uploading the cfg file, the configuration does not "stick."

 

1 - Will the attempted configuration accomplish what I want? IE - to display meetings from the entire day at all times during the day?

2 - How do I effect this change? My attempts to do so have not succeeded.

 

Phone information:

Phone Model Trio 8800
Part Number 3111-65290-001 Rev:B
UC Software Version 5.9.5.3182
Updater Signature Release

 

The device is paired with a VisualPro and EagleEye Director II.

 

My sample cfg file contents are shown below.

 

Thank you!

 

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!-- Application SIP Cedar 5.9.0.11421 09-Jul-19 13:55 -->
<!-- Created 09-08-2021 11:53 -->
<!-- Base profile Lync -->
<PHONE_CONFIG>
<ALL
exchange.meeting.showOnlyCurrentOrNext="0"
/>
</PHONE_CONFIG>

 

 

Message 1 of 15
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio 8800 with Visual Pro: Show all events from the whole day on the touchscreen calendar

Hello @dgs8535 ,

 

Welcome to the Poly Community.

exchange.meeting.showOnlyCurrentOrNext="0"

The above is the default as shown >here< and therefore is not shown in a backup.

 

Is this about what is being displayed on the Trio or the actual Visual+/Pro?

 

There is another parameter that allows going back in time:

exchange.meeting.allowScrollingToPast

If the above is enabled you can scroll back in time for expired meetings


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 8 of 15
14 REPLIES 14
Adam in DC
Valued Contributor

Re: Trio 8800 with Visual Pro: Show all events from the whole day on the touchscreen calendar

I have an 8500 running 7.1.1.0731 and this feature is actually available in the web interface - so you shouldn't have to wrestle with cfg files on this need - as far as I know.  

 

Under preferences/additional preferences, there is an Idle Screen Settings menu that lets you choose between Menu/Dialpad/Calendar

 

In your case, you'll choose Calendar and, at rest, the calendar for the day will be displayed on the Trio.  

 

 

Message 2 of 15
dgs8535
Advisor

Re: Trio 8800 with Visual Pro: Show all events from the whole day on the touchscreen calendar

Correct me if I’m wrong, but doesn’t going over 5.9 break web sign in and 3pip via teams hosted voice in hybrid mode? If that’s not the case, your solution will work for me. 

Message 3 of 15
Adam in DC
Valued Contributor

Re: Trio 8800 with Visual Pro: Show all events from the whole day on the touchscreen calendar

Sorry - I have no idea.  My Trio is setup in Generic Mode with a basic SIP line for basic dial out.  Line 2 is Teams.  Line 3 is Zoom.  

 

My question to you would be - does the option I mention for preferences - is it available in your menu?

Message 4 of 15
dgs8535
Advisor

Re: Trio 8800 with Visual Pro: Show all events from the whole day on the touchscreen calendar

The option is there.  The issue is that I need to see every meeting from the day - not just the ones now and in the future.  I want to see meetings from the past that are still from today.

 

Message 5 of 15
Adam in DC
Valued Contributor

Re: Trio 8800 with Visual Pro: Show all events from the whole day on the touchscreen calendar

I have no experience with that option in that particular way.  I did a search on:

 

  • exchange.meeting.showOnlyCurrentOrNext

And the only references I can see are for future meetings, not past meetings.  After all - then you'd have to control how far back you'd want to go.  Just today.  Yesterday?  Last week?  Could get messy.  

 

One option is to create a Realconnect/Teams Lobby and a separate Zoom Lobby on lines/speed dials 2 and 3.  This would allow users to rejoin a past meeting that might still be in process - and then they could enter the VTC code.  (see attached)  Not as nice as a one touch dial - but I have no idea if a Trio can support the display of past scheduled meetings in the calendar.  You'd probably have to put in a service ticket with your reseller on that.

 

Hope this helps. 

Message 6 of 15
dgs8535
Advisor

Re: Trio 8800 with Visual Pro: Show all events from the whole day on the touchscreen calendar

Thanks Adam. I don’t think that’s a practical solution for me. Really appreciate you replying. 

Message 7 of 15
SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio 8800 with Visual Pro: Show all events from the whole day on the touchscreen calendar

Hello @dgs8535 ,

 

Welcome to the Poly Community.

exchange.meeting.showOnlyCurrentOrNext="0"

The above is the default as shown >here< and therefore is not shown in a backup.

 

Is this about what is being displayed on the Trio or the actual Visual+/Pro?

 

There is another parameter that allows going back in time:

exchange.meeting.allowScrollingToPast

If the above is enabled you can scroll back in time for expired meetings


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 8 of 15
dgs8535
Advisor

Re: Trio 8800 with Visual Pro: Show all events from the whole day on the touchscreen calendar

allow scrolling to the past looks very promising.  I did not see that in the documentation, thank you.  What should that look like in the config file? Something like this? exchange.meeting.allowScrollingToPast="1"

 

Thank you for letting me know.

 

 

 

Message 9 of 15
SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio 8800 with Visual Pro: Show all events from the whole day on the touchscreen calendar

Yes

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 10 of 15