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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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I'm almost positive I have seen this before but I have a C60 that is unable to decline incoming calls. You can tap the decline icon, the screen flashes and it just keeps ringing. 

I'm hoping that it is a simple setting in the config that was missed. 

Thanks


Phone Model Trio C60
Part Number 3111-86240-001 Rev:A
UC Software Version 7.0.2.1071

1 REPLY 1
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Hello @jbass_srcinc ,

 

Welcome back to the Poly Community.


Please start with the important details like the SIP server etc. and any config used. Do you have a backup of the device?


Best Regards

Steffen Baier

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