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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi

What is the difference of the Trio C60 openSIP/Generic product and the MS Teams version?

We haven an openSIP product here and I can select MS Teams as a profile too. 

So, what is left to be the difference? I found that the MS Teams version fo the C60 will always start as MS Teams after a factory reset, but other than that, I could not find anything else after a quick look.

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @mrbird ,

 

Welcome back to the Poly Community.

Usually, the Microsoft SKU aka -019 is more expensive to cover the Poly per device Skype for Business License.

 

I believe on the Trio Family we do not make this mandatory and the phone, as already noticed, after a factory reset will be in openSIP mode and use DHCP option 160 instead of the Skype/Teams version option 161.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

4 REPLIES 4
HP Recommended

Hello @mrbird ,

 

Welcome back to the Poly Community.

Usually, the Microsoft SKU aka -019 is more expensive to cover the Poly per device Skype for Business License.

 

I believe on the Trio Family we do not make this mandatory and the phone, as already noticed, after a factory reset will be in openSIP mode and use DHCP option 160 instead of the Skype/Teams version option 161.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Dear Steffen

 

Thanks for your prompt reply and help - I can confirm on the openSIP device, DHCP boot option is set to 160 and on the MS Teams device, its set to 161 by default/factory reset.

 

Best regards

HP Recommended

So does the PN: 2200-86240-019 support open SIP and Microsoft Teams?

 

 

HP Recommended

Hello @Phone_Guy ,

 

Welcome back to the Poly Community.


I just added this to link to our knowledgebase:

 

Aug 27, 2021 Question: Why do I not see the different Base Profile modes offered when factory resetting /OOB / Out Of Box wizard a Poly device?

Resolution: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.