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Trio C60 openSIP vs MS Teams version

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Advisor

Trio C60 openSIP vs MS Teams version

Hi

What is the difference of the Trio C60 openSIP/Generic product and the MS Teams version?

We haven an openSIP product here and I can select MS Teams as a profile too. 

So, what is left to be the difference? I found that the MS Teams version fo the C60 will always start as MS Teams after a factory reset, but other than that, I could not find anything else after a quick look.

 

Thank you

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Polycom Employee & Community Manager

Re: Trio C60 openSIP vs MS Teams version

Hello @mrbird ,

 

Welcome back to the Poly Community.

Usually, the Microsoft SKU aka -019 is more expensive to cover the Poly per device Skype for Business License.

 

I believe on the Trio Family we do not make this mandatory and the phone, as already noticed, after a factory reset will be in openSIP mode and use DHCP option 160 instead of the Skype/Teams version option 161.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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Polycom Employee & Community Manager

Re: Trio C60 openSIP vs MS Teams version

Hello @mrbird ,

 

Welcome back to the Poly Community.

Usually, the Microsoft SKU aka -019 is more expensive to cover the Poly per device Skype for Business License.

 

I believe on the Trio Family we do not make this mandatory and the phone, as already noticed, after a factory reset will be in openSIP mode and use DHCP option 160 instead of the Skype/Teams version option 161.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
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Advisor

Re: Trio C60 openSIP vs MS Teams version

Dear Steffen

 

Thanks for your prompt reply and help - I can confirm on the openSIP device, DHCP boot option is set to 160 and on the MS Teams device, its set to 161 by default/factory reset.

 

Best regards

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