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Trio Uptime.

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Occasional Contributor

Trio Uptime.

I've scanned the Admin Guide and these forums but can't see an obvious answer.  Has anyone found a way to get the uptime from a Trio/VVX?  It's not in the Web GUI.  V5.5.3.

Message 1 of 5
1 ACCEPTED SOLUTION

Accepted Solutions
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Polycom Employee & Community Manager

Re: Trio Uptime.

Hello peter.thompson@scansource.eu,

welcome back to the Polycom Community.

On the phone itself I do not believe there is a menu but you could maybe look at the logs.

 

Using a RPRM as an example does show this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 5
4 REPLIES 4
Highlighted
Polycom Employee & Community Manager

Re: Trio Uptime.

Hello peter.thompson@scansource.eu,

welcome back to the Polycom Community.

On the phone itself I do not believe there is a menu but you could maybe look at the logs.

 

Using a RPRM as an example does show this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 5
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Occasional Contributor

Re: Trio Uptime.

Thanks Steffen.  This does look like an RPRM provisioning parameter.  AndyP and I will sort it out.  Happy Easter. :) Pete

Message 3 of 5
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Polycom Employee & Community Manager

Re: Trio Uptime.

RPRM_Uptime.PNG

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 5
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Occasional Contributor

Re: Trio Uptime.

Thanks Steffen.  Solved.

Message 5 of 5