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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Trio Visual+ background image dimensions
Create an account on the HP Community to personalize your profile and ask a question
11-30-2017 07:42 AM
We are trying to design a background image for our Polycom Trio.
This is specifically for the image that displays on the TV (the Visual+)
We would like to know two things:
- The specific dimensions for the image
- What the high of the opaque gray bars at the top and bottom are.
Solved! Go to Solution.
Accepted Solutions
12-02-2017 02:56 AM
Hello @pfunk,
Dimensions of the screen/background image: 1920x1080
Top bar height: 120 pixels
Bottom bar height: 70 pixels
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
12-01-2017 02:47 AM
Hello @pfunk,
welcome to the Polycom Community.
The image size is 1920*1080 and I will inquire the rest of the details from our UI team.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
12-02-2017 02:56 AM
Hello @pfunk,
Dimensions of the screen/background image: 1920x1080
Top bar height: 120 pixels
Bottom bar height: 70 pixels
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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