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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎05-12-2017 01:41 PM

HP Recommended

If you look towards the bottom of this page:

 

http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html

 

it says the following:

 

Yes - This platform was supported on the release
No - This platform was supported on the release
Beta - This release was available for Beta test purposes only; Beta releases are not supported beyond the Beta trial period.

 

so what's the difference between YES or NO?

 

And when it means the platform was or wasn't supported (as I'm assuming that's what you mean), does that mean that no features were added in that release, or it's really not supported on that phone?

6 REPLIES 6

‎05-15-2017 01:07 AM

HP Recommended

Hello mike,

As an example the SoundPoint 301 does not support any software higher than SIP 3.1.8

 

Therefore a NO is added to all releases afterwards.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎05-15-2017 01:43 AM

HP Recommended

Look more closely at the description for yes and no 🙂

 

 

That being said, I was able to get the latest software installed on my RMAed IP 7000 and it's working great.

 

Thanks!

Mike

Was this reply helpful? Yes No

‎05-15-2017 02:31 AM

HP Recommended

Hello mike,

Still not understanding what you mean.

 

Did the IP7000 ever support 4.1.0 or 4.1.1 as they are for LYNC only?

 

No it did not support these


Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎05-15-2017 02:53 AM

HP Recommended
Yes - This platform was supported on the release
No - This platform was supported on the release
 
 
The description is exactly the same...
Was this reply helpful? Yes No

‎05-15-2017 02:58 AM

HP Recommended

Hello mike,

the verbiage aside this has been on there for uncountable years.

 

No simply means this software is not supported.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎05-15-2017 09:35 AM

HP Recommended

I was just trying to be helpful and let you know that the verbiage was incorrect in case you'd like to fix it.

 

Thanks!

Mike

 

Was this reply helpful? Yes No
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