Plantronics + Polycom. Now together as Poly Logo

Typo on the software matrix web page?

Advisor

Typo on the software matrix web page?

If you look towards the bottom of this page:

 

http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html

 

it says the following:

 

Yes - This platform was supported on the release
No - This platform was supported on the release
Beta - This release was available for Beta test purposes only; Beta releases are not supported beyond the Beta trial period.

 

so what's the difference between YES or NO?

 

And when it means the platform was or wasn't supported (as I'm assuming that's what you mean), does that mean that no features were added in that release, or it's really not supported on that phone?

Message 1 of 7
6 REPLIES 6
Polycom Employee & Community Manager

Re: Typo on the software matrix web page?

Hello mike,

As an example the SoundPoint 301 does not support any software higher than SIP 3.1.8

 

Therefore a NO is added to all releases afterwards.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 7
Advisor

Re: Typo on the software matrix web page?

Look more closely at the description for yes and no :)

 

 

That being said, I was able to get the latest software installed on my RMAed IP 7000 and it's working great.

 

Thanks!

Mike

Message 3 of 7
Polycom Employee & Community Manager

Re: Typo on the software matrix web page?

Hello mike,

Still not understanding what you mean.

 

Did the IP7000 ever support 4.1.0 or 4.1.1 as they are for LYNC only?

 

No it did not support these


Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 7
Advisor

Re: Typo on the software matrix web page?

Yes - This platform was supported on the release
No - This platform was supported on the release
 
 
The description is exactly the same...
Message 5 of 7
Polycom Employee & Community Manager

Re: Typo on the software matrix web page?

Hello mike,

the verbiage aside this has been on there for uncountable years.

 

No simply means this software is not supported.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 6 of 7
Advisor

Re: Typo on the software matrix web page?

I was just trying to be helpful and let you know that the verbiage was incorrect in case you'd like to fix it.

 

Thanks!

Mike

 

Message 7 of 7