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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎12-21-2016 02:57 PM

HP Recommended

Polycom SPIP 550

UCS 3.3.5

 

A while ago I disabled SIP URL dialing to avoid caller number displaying as SIP URI.

A few days ago I tried to use a line set to register="0".

As soon as I pressed the line key, "SIP URL dialing is disabled" was displayed.

To confirm that register="0" is the cause I temporarily set another line, normally set to register="1", to register="0" (no other changes): pressing that line key also displayed "SIP URL dialing is disabled".

 

The firmware seems to assume, wrongly, that a line set to register="0" is being used for SIP URL dialing. I don't think there is any logic to support this assumption.

 

Does the 4.0 firmware behave the same?

I have an open bug in 4.0.0-4.0.11 scheduled to be fixed in 4.0.12, thus haven't updated yet.

If 4.0 behaves as described above I'd like to report that too, hopefully for a fix in 4.0.12.

 

Thanks!

 

2 REPLIES 2

‎12-22-2016 01:13 AM

HP Recommended

Hello bitbanger,

welcome back to the Polycom Community.

Do you have any case number for => here <= ?

 

There is no such software version as 4.0

 

There is only UC Software 4.0.0 up until 4.0.11

 

4.1.0 and 4.1.1 are for LYNC only.

 

UC Software 3.3.5 is no longer supported or maintained. You will need to update to a currently supported version like 4.0.11


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎12-22-2016 03:16 PM

HP Recommended

I just sent you a PM with the case #; I don't wish to publish it here.

 

Strictly speaking there is no software version 4.0, so let's say 4.0.11.

 

I understand that UCS 3.3.5 is no longer maintained.

I do believe I made it clear why I am not updating to 4.0.11.

The reason for my post was to attempt to find out if 4.0.11 exhibits the same behavior as 3.3.5. If so I will open a case in the hope of the error (IMO) being corrected in the upcoming 4.0.12.

 

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