Plantronics + Polycom. Now together as Poly Logo

UCS 4.0.4 International Dialling

Regular Visitor

UCS 4.0.4 International Dialling

UCS 4.0.4 has introduced a new feature (35157) that replaces '**' with '+' to allow direct dialling of international numbers.


Our sytstem already has a service activated by dialling '***' - which now gets turned to '+*'.


Anyone know if it's possible to disable this?

(The latest Admin guide I can find is 4.0.1 and the 4.0.4 release notes just describe the feature, no mention of disabling it).



Message 1 of 2
Polycom Employee & Community Manager

Re: UCS 4.0.4 International Dialing

Hello Penzias,

welcome to the Polycom Community.

This new feature was added to be conform with similar scenarios on mobile phones for example.


I am not aware that this can be activated and simply pressing the digits slower will allow you to enter two ** when dialing.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2