UCS 5.1.1 and packet capture

[Kakiman]

Hello,

I'm working with UCS 5.1.1 on VVX phones, and a few question about the remote packet capture.

- is it possible to activate a capture on the phone, and then, through the web interface, download the pcap file ?  or the only way is to activate a remote tool to capture the traces (as described in the admin guide)

- if we enable the pcap parameter on a phone (diags.pcap...), is it possible to let these options always enabled, even if we don't take trace ? or will it cause phone resource problem ? 

because as we remotely manage the phones, we think about enabling the pcap feature by default on all phones, and then, just to start whireshark when needed.

thanks

BR

[SteffenBaierUK]

Hello Kakiman,

I do not think simply enabling it will cause a issue.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services