UCS 5.1.1 and packet capture

Kakiman · ‎08-05-2014

Hello,

I'm working with UCS 5.1.1 on VVX phones, and a few question about the remote packet capture.

- is it possible to activate a capture on the phone, and then, through the web interface, download the pcap file ? or the only way is to activate a remote tool to capture the traces (as described in the admin guide)

- if we enable the pcap parameter on a phone (diags.pcap...), is it possible to let these options always enabled, even if we don't take trace ? or will it cause phone resource problem ?

because as we remotely manage the phones, we think about enabling the pcap feature by default on all phones, and then, just to start whireshark when needed.

thanks

BR

SteffenBaierUK · ‎08-09-2014

Hello Kakiman,

I do not think simply enabling it will cause a issue.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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UCS 5.1.1 and packet capture

UCS 5.1.1 and packet capture

Re: UCS 5.1.1 and packet capture