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UCS 5.4.4 and timezone settings

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Advisor

UCS 5.4.4 and timezone settings

Hello,

I'm working with VVX-300 / 301 with UCS 5.4.4 and I try to configure the phones for a specific timezone, but it always displays time in the NTP server timezone.

 

I have tried these parameters in the config files but without any results, whereas while doing it through phone web interface, it works well. 

 

what is wrong in my syntax ?

(i already check on other posts but did not find solution)

 

 

<device
device.set="1"
device.sntp.gmtOffsetcityID="83"
/>
<tcpIpApp.sntp
tcpIpApp.sntp.resyncPeriod="86400"
tcpIpApp.sntp.address="192.1.1.2"
tcpIpApp.sntp.address.overrideDHCP="1"
tcpIpApp.sntp.gmtOffset="3600"
tcpIpApp.sntp.gmtOffset.overrideDHCP="1"
tcpIpApp.sntp.gmtOffsetcityID="83"
/>

 

thanks !

best regards

 

Message 1 of 3
1 ACCEPTED SOLUTION

Accepted Solutions
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Polycom Employee & Community Manager

Re: UCS 5.4.4 and timezone settings

Hello Kakiman,

welcome back to the Polycom Community.

Any Device parameter also needs to have the relevant set parameter.

 

Can you try and add:

 

device.sntp.gmtOffsetcityID.set="1"

The FAQ:

 

Jan 28, 2013 Question: Time and Date flashing or unable to set time correctly

Resolution: Please check => here <=

 

should provide some help.

 

If this fails it would be of interest whe this last worked and the next step then would be to open a service ticket.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
2 REPLIES 2
Highlighted
Polycom Employee & Community Manager

Re: UCS 5.4.4 and timezone settings

Hello Kakiman,

welcome back to the Polycom Community.

Any Device parameter also needs to have the relevant set parameter.

 

Can you try and add:

 

device.sntp.gmtOffsetcityID.set="1"

The FAQ:

 

Jan 28, 2013 Question: Time and Date flashing or unable to set time correctly

Resolution: Please check => here <=

 

should provide some help.

 

If this fails it would be of interest whe this last worked and the next step then would be to open a service ticket.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
Highlighted
Advisor

Re: UCS 5.4.4 and timezone settings

Hi Steffen,

 

Thanks, it's better like that :)

 

regards

Message 3 of 3