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Uc-One integration with polycom

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Advisor

Uc-One integration with polycom

Good day to all
someone could help me with the integration of uc-one with polycom do not understand very well how to make the template's configuration

 

Thanks greetings
Message 1 of 8
1 ACCEPTED SOLUTION

Accepted Solutions
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Polycom Employee & Community Manager

Re: Uc-One integration with polycom

Hello J.Silva,

welcome to the Polycom Community.

It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release.

Please also include what kind of phone you are using.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

 

If this is a BroadSoft UC One system I suggest you simply check with BroadWorks on this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 8
7 REPLIES 7
Highlighted
Polycom Employee & Community Manager

Re: Uc-One integration with polycom

Hello J.Silva,

welcome to the Polycom Community.

It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release.

Please also include what kind of phone you are using.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

 

If this is a BroadSoft UC One system I suggest you simply check with BroadWorks on this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 8
Highlighted
Advisor

Re: Uc-One integration with polycom

Thanks for the reply I leave more information

 

Uc-One version is 21.2.1.5037

 

the polycom is a 600 vvx 5.4.1.14510 software

 

my template annex

 

I can not make work the presence in my polycom vvx 600
am I doing something wrong?
Message 3 of 8
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Polycom Employee & Community Manager

Re: Uc-One integration with polycom


@SteffenBaierUK wrote:

Hello J.Silva,

 

If this is a BroadSoft UC One system I suggest you simply check with BroadWorks on this.

Polycom Global Services


Hello J.Silva,

 

did you check with Broadsoft as they would have done the interoperability testing and made the relevant changes to their platform to cater for our phones utilizing their features?

 

Regards

 

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 8
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Advisor

Re: Uc-One integration with polycom

Good afternoon

 

the platform has the necessary changes, what could is and not make it work I am very new to making templates and I can't do that work so asked for help in the Forumto find out if someone can assist me with my template

 

Thanks, greetings
Message 5 of 8
Highlighted
Polycom Employee & Community Manager

Re: Uc-One integration with polycom

Hello J.Silva,

The BroadWorks platform to my knowledge would create the provisioning file so I am unsure why you are attempting to do the same manually.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 8
Highlighted
Advisor

Re: Uc-One integration with polycom

Hello good day

 

Automatically creates the file, but we make them manual to change some settings

 

not even I can make it work the presence of uc-one in my vvx600 is required also modify the template of the uc-one file?

 

This is what I have configured

 

Central Provisioning Server
template > parameter
To turn QML application on or off
features.cfg > feature.qml.enabled
To turn BroadSoft Directory on or off
BroadSoft UC-One turn to on or off
To turn Presence on or off
features.cfg > feature.presence.enabled
To set the BroadSoft Directory XSP home address
applications.cfg > dir.broadsoft.xsp.address
To set the BroadSoft Directory XSP username
applications.cfg > dir.broadsoft.xsp.username
To set the BroadSoft Directory XSP password
applications.cfg > dir.broadsoft.xsp.password
To set the BroadSoft XMPP password
features.cfg > xmpp.1.auth.password
To set the BroadSoft XMPP dial method
features.cfg > xmpp.1.dialMethod
To turn BroadSoft XMPP presence on or off
features.cfg > xmpp.1.enable
To set the BroadSoft XMPP Jabber Identity used to register with presence server
features.cfg > xmpp.1.jid
To turn the BroadSoft XMPP inviter completo subscription for presence
To set the BroadSoft XMPP presence server IP or FQDN
features.cfg > xmpp.1.server
To turn the verification of the TLS certificate provided by the BroadSoft XMPP presence server on or off
features.cfg > xmpp.1.verifyCert



not is if someone already has it running and wants to help me with the part of the file that corresponds to the presence

 

Thank you greetings
Message 7 of 8
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Advisor

Re: Uc-One integration with polycom

thanks and I check my settings and had a problem with ip that did not solve

thank you very much

Message 8 of 8