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‎11-13-2013 01:12 PM

HP Recommended

When we moved the Asterisk PBX and phones to a new office location, 6 out of 15 phone sets started rebooting unexpectedly. No rhyme or reason. Sometimes on their own, sometimes when on night call, sometimes when checking VM, but the common two factors are: (1) this issue never happened in 7 years at previous location, and (2) it happens with the same 6 phone sets while the rest are working fine without this rebooting ever happening.  No change took place on PBX except the location.  Change of switch, phone set, or cable did not help at all.  Any advice is much appreciated.

1 REPLY 1

‎11-25-2013 10:39 AM

HP Recommended

Hi Hoover_J

 

Are you able to setup a span port and do a capture or any syslog entries at all?

 

Dave

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