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Unknown Admin Password for Soundpoint IP 335 Phone

Occasional Visitor

Unknown Admin Password for Soundpoint IP 335 Phone

I  have a Soundpoint IP 335 phone, for which the Admin Password has been lost. Is there any way to reset to the factory defaults?

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Polycom Employee & Community Manager

Re: Unknown Admin Password for Soundpoint IP 335 Phone

Hello WilliamColls,

welcome to the Polycom Community.

We do not disclose within this official Polycom community how to reset the Phones if the Admin Password is lost.

Many of our partners utilize these phones and offer services so we cannot publicly disclose the procedure to do so.

Please contact our support team .

We will remove any post replying to this that will publicly explain how to remove the password.


Replies to this post have been disabled.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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