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Unknown Caller ID

Batu
Occasional Contributor

Unknown Caller ID

Hi,

 

In my P335 caller id was Unknown, if i set numberFirstCID as 1, it show number but after number still see Unknown word like '312323 Unknown'

 

v4.0.9.0509

 

Could you please advise ?

 

Thanks

Message 1 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Unknown Caller ID

Hello Batu,

welcome to the Polycom Community.

UC Software 4.0.9 is no longer supported. Please upgrade to 4.0.12 instead and re-test.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2