Solved: Re: Updater/SIP both in' sip.id' file for 4.0.x

Ganesh · ‎08-21-2014

Hello Team,

Polycom recommends/supports 4.0.x for SIP and 4..1.x for only Lync.

If I understood correctly,

For 4.0.x , you provide SIP/Updater files as two different files.

But when I upgrade my 4.0.x to 4.1.x via TFTP even if I just keep the new sip.id in boot folder..Its upgrading upgrader also to 5.1 version from 5.0 as I see from log.

Does this mean that 4.1.x has SIP/Updater combined?

If yes, Do such things available for 4.0.x?

The idea is to have a just one sip.id file for both bootrom(updater)/sip for upgrading from FW 3.3.x to Fw 4.0.x instead having updater separately

Thanks in advance

SteffenBaierUK · ‎08-22-2014

Hello Ganesh,

the Upgrader / Updater is only required to update from anything below UCS 4.0.0.

Any future updates include the relevant software.

You can update directly from earlier versions of UCS 3.3.0 / SIP 3.2.x to UCS 4.1.x for the SPIP / SSIP phones.

The VVX500/600/300/400 do not require the updater.

UCS 4.0.x is for non LYNC
UCS 4.1.0 / 4.1.1 is for LYNC and SPIP / SSIP

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

SteffenBaierUK · ‎08-22-2014

Hello Ganesh,

the Upgrader / Updater is only required to update from anything below UCS 4.0.0.

Any future updates include the relevant software.

You can update directly from earlier versions of UCS 3.3.0 / SIP 3.2.x to UCS 4.1.x for the SPIP / SSIP phones.

The VVX500/600/300/400 do not require the updater.

UCS 4.0.x is for non LYNC
UCS 4.1.0 / 4.1.1 is for LYNC and SPIP / SSIP

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Ganesh · ‎08-22-2014

Thanks Steffen. It helped