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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi community!

Can I do upgrade from v3.1.2.0392 to v4.0.2?

 

Part No:2201-40000-001 and SN:0004F2ED961C 

 

Thanks!

 

3 REPLIES 3
HP Recommended

Hello Bz,

welcome to the Polycom Community.

From our FAQ:

 

Oct 7, 2011 Question: What SIP or UC Software Version or BootROM Version is supported by my Phone?

Resolution: Please check => here <=



Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Sorry but I not understood. I would like know only if is possible I do upgrade from version v3.1.2 to v4.0.2

 

Thanks!

HP Recommended

Hello Bz,

 

I have just edited the above Link to the FAQ post to make it even more clearer what Phones are supported on what Versions.

 

The SSIP7000 Support Link => here <= shows all the Software Versions the Phone can be upgarded / downgraded.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.