Hi,
I have a Polycom VXX500 which currently is running 5.2.0 without any issue. I've tried to upgrade to 5.4.1 and I can't access the phone via WebGui anymore and the phone line are with errors unregistred ... I've tried split version, and combined version and the same problem.
I did rollback to 5.2.0 and everything is fine.
Anyone who knows any solution for this issue?
Best Regards,
Constantin
Solved! Go to Solution.
Hello,
I'm using provisioning and when I upgrade to 5.4.1 line came with error, unregistered.
I did not modify nothing in the mac.cfg phone file.
Do you know why this happens?
Thanks,
Constantin
Hello Constantin,
Please ensure you check the community's VoIP FAQ as it contains this post here:
Mar 30, 2015 Question: Since upgrading to UCS 5.3.0 or later I can no longer access the Web Interface
Resolution: Please check => here <=
Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Hello,
I'm using provisioning and when I upgrade to 5.4.1 line came with error, unregistered.
I did not modify nothing in the mac.cfg phone file.
Do you know why this happens?
Thanks,
Constantin
Hello,
Sorry, my mistake.
Forget this problem.
Best Regards,
Constantin