I need your suggestion/Advice
We are organization which uses ten thousands of Polycom devices(Includes IP Series and SS Devices) across different geographical locations.
Currenly all devices are using BootRom 4.2.1.0499 and SIP 3.3.2 and few locations has SIP 3.3.4.
We follow zero touch provisioning with Centralised Provisioning Server.
So when we connect a device to the network it gets Provisioning server path from DHCP Then it device boots with the BootRom/SIP kept in 'home' folder(The Prov Server redirects ../Polycom/PolycomANY/part-no.boot|sip.id to ../polycom/firmware/part-no.boot|sip.id ).
We are planning to upgrade the devices to 4.x. Which comes with latest bootRom 5.0.1 for a pilot location with few hundread devices with central provisioning
There is no difference in bootserver Location/Both bootRoms 4.x and 5.X for a device will be having same name.
To be more clear, If have 100 Polycom650 device, we would like to upgrade only 10 of them to Latest bootRom/SIP with Same Provisioning Server.
Able to acheive different SIP for different locations by using APP_FILE_PATH='new/sip.ID' in user level after a user logging in successfully to the device.
Not sure about BootRom. I am unable to get/locate reference for this scenario as its a Mixed environment for BootRoms.
Suggestions are welcome. Kidly redirect me if this question is already answered in this forum
welcome to the Polycom Community.
If you want to upgrade 10 individual phones you will need to create 10x 0004FXXXXXXX.cfg files matching their MAC Address and specify the location of the UCS Software.
The community's VoIP FAQ contains this post here:
Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=
The above post explains how to upgrade to UCS.
Please be aware that any SoundPoint / SoundStation device will only be supported for SIP if running UCS 4.0.x. The latest Version is UCS 4.0.7
UCS 4.1.x or newer for the SPIP / SSIP Phones is for LYNC only.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services